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Returns Policy
At Style Home Decor, your satisfaction is our top priority. We understand that finding the perfect piece for your home can be a journey, and we want you to feel completely delighted with every purchase you make from us. If, for any reason, your order doesn’t quite meet your expectations, we’re here to ensure a smooth and hassle-free return experience.
Easy Returns Process
We accept returns on eligible items within 30 days of delivery. To start the return process, please contact us at [email protected] with your order number and a brief explanation of the reason for the return. Our customer service team will respond promptly with return instructions and assist you every step of the way.
Conditions for Returns
To qualify for a return, items must be in their original condition—unused, undamaged, and with all original packaging and tags intact. Please note that certain items, such as custom-made pieces, final sale items, or products marked as non-returnable, may not be eligible for a return. We encourage you to carefully review product details before making a purchase.
Refunds and Processing Time
Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund. If approved, your refund will be processed within 5-7 business days, and a credit will be automatically applied to your original method of payment. Please allow some time for your bank or credit card provider to process the refund on their end.
Exchanges
Love the item but need a different color or size? We’re happy to offer exchanges! Please contact us at [email protected] to initiate an exchange request. We will guide you through the process and make sure you receive the perfect item for your space.
Return Shipping Costs
If the return is due to a defect, damage, or an error on our part, we will cover the cost of return shipping. For all other returns, customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Damaged or Defective Items
If your order arrives damaged or defective, we sincerely apologize for any inconvenience. Please contact us immediately at [email protected] with photos of the damage or defect, along with your order number. Our team will promptly review your case and arrange for a replacement or a full refund.
We’re Here to Help
At Style Home Decor, we’re committed to making your shopping experience enjoyable and satisfying. If you have any questions or concerns about our returns policy, please don’t hesitate to reach out to us. Our customer support team is always ready to assist and ensure that you feel confident in every purchase you make with us.
Thank you for choosing Style Home Decor. We’re honored to be a part of your home’s journey, and we look forward to helping you create spaces you’ll love for years to come!